Merv's Classic Chevy Parts Policies
Parts Availability:
Please understand that we have a much larger inventory. Our
web site gives you just a glimpse into our collection of classic
parts. If you don't find what you're looking for, contact
us to assist you.
Ordering:
Telephone or Email: Please call with your order or if you
are looking for something you didn't find or have questions.
Our toll free phone line is 866-955-5657. Monday-Friday
8:30 am - 7:00 pm and Saturday 8:30 am - 5:00 pm central standard time. You can email us
anytime at info@mervsclassicchevyparts.com. We answer promptly.
Fax: Orders can be faxed to us at 641.648.9675. We will fax
a confirmation of the order and the total dollar amount to
the fax number you supply.
Payment:
Payment methods are credit card(Visa, MasterCard and Discover)
or C.O.D. payable by cashier's check or money order.
Shipping Method and Freight Charges:
We usually ship via UPS Ground. Next day, 2nd day, and 3 day
select are also available for additional fees. Most orders
will be shipped the same day we receive them. UPS cannot ship
to a P.O. Box so we will need your complete address including
zip code. We may also send your order via U.S. Postal Service.
Customer is responsible for freight charges. C.O.D. shipments
will include an extra fee as well as items that are oversized.
Insurance and Returns:
All UPS orders are insured. Open and inspect packages immediately
and notify us within 3 days of any damages. Be sure to keep
all original shipping and packing materials. If you are not
satisfied with any part, it may be returned for exchange or
full refund within 30 days from the date of invoice. (Installed
items are non-returnable). Please package return items securely,
enclose the original receipt, and return it to us. We ask
that you notify us of a problem with an order before it is
returned.

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