Merv's Classic Chevy Parts Policies

Parts Availability:
Please understand that we have a much larger inventory. Our web site gives you just a glimpse into our collection of classic parts. If you don't find what you're looking for, contact us to assist you.

Ordering:
Telephone or Email: Please call with your order or if you are looking for something you didn't find or have questions. Our toll free phone line is 866-955-5657. Monday-Friday 8:30 am - 7:00 pm and Saturday 8:30 am - 5:00 pm central standard time. You can email us anytime at info@mervsclassicchevyparts.com. We answer promptly.

Fax: Orders can be faxed to us at 641.648.9675. We will fax a confirmation of the order and the total dollar amount to the fax number you supply.

Payment:
Payment methods are credit card(Visa, MasterCard and Discover) or C.O.D. payable by cashier's check or money order.

Shipping Method and Freight Charges:
We usually ship via UPS Ground. Next day, 2nd day, and 3 day select are also available for additional fees. Most orders will be shipped the same day we receive them. UPS cannot ship to a P.O. Box so we will need your complete address including zip code. We may also send your order via U.S. Postal Service. Customer is responsible for freight charges. C.O.D. shipments will include an extra fee as well as items that are oversized.

Insurance and Returns:
All UPS orders are insured. Open and inspect packages immediately and notify us within 3 days of any damages. Be sure to keep all original shipping and packing materials. If you are not satisfied with any part, it may be returned for exchange or full refund within 30 days from the date of invoice. (Installed items are non-returnable). Please package return items securely, enclose the original receipt, and return it to us. We ask that you notify us of a problem with an order before it is returned.